The Gull's Call - Jan/Feb/Mar 2024

CommunityNews CINC Systems Introduction by Jacqui Galvez Vasquez

quarter issue of The Gull’s Call , due out the first week in April, 2024. Members are encouraged to explore the new website when it goes live in March; staff will also be trained and available to answer questions during this onboarding period. Orientation town hall meetings may be scheduled as needed to assist with the transition. SeeClickFix It! by Anisa Dominguez S eeClickFix IS THE CITY of Alameda’s tool for reporting non-emergency neighborhood issues to local government bodies, assisting City staff. Simply download the app or visit seeclickfix.com/us ca-alameda to register for an account, view open requests, or submit a new request. You may also comment on open requests. Once submitted, City staff will acknowlege your request, assign it to the appropriate department, comment on the progress, and close the request once it's been completed, all of which you can track. Call 811 Before You Dig by Anisa Dominguez T O ENSURE THAT YOU remain safe when do ing any digging projects,

C HBIOA, INC. IS TRANSITIONING TO A PARTNERSHIP with CINC Systems, LLC to provide your community’s payment processing, banking, and web services. The Community Board of Directors is excited and believes this transition will benefit all members of the Community through increased accessibility and instant access to information, transparency, and technology, while continuing to provide members with the highest level of customer service. Our transition to CINC is targeted to take effect on March 1, 2024. The transition period will occur for 2 weeks prior to this date through the end of March, 2024. Please note that during the transition period, you may experience a delay in some processes. It is imperative that we briefly suspend transactions in order to bring your community’s data into the new system. For example, online payments and homeowner balances will be temporarily unavailable while we verify homeowner balances in the new system. Late fees will not be assessed for the month of March, 2024. For your convenience, the following methods of payment will be available: • Online Payments and online recurring payments using either e-check or credit cards. • Lockbox Service using new payment coupons. • Online bill payment service or your personal bank’s online payment service. CINC Systems will also manage the Community’s website pages and communications, including an association calendar, association documents, financials, and newsletters, association photo galleries, homeowner profile contact information and updates, architectural application submissions and tracking, violations, and a special portal for board members only. A detailed description of the new system and what it can help members accomplish will be included in the second

always call 811 first. Whether you are planting a tree or a garden, or digging holes for fence posts, call 811 at least two business days before you plan to start your project.

811 is a free service managed by Underground Service Alert (USA) and available to everyone. After you call, USA will contact PG&E and other companies that have underground lines in your area. Representatives will then mark the location of their underground lines so you can avoid them and dig safely. For additional resources, visit usanorth811.org.

8 January | February | March 2024

The Gull’s Call